Questions parents ask

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Programs
Free trial
Pricing & payments
Subjects
Revision events
Referrals
What's the difference between Gold and Silver?+
Both include the full VCE training portal, weekly booklets, mock SACs and unlimited tutor support. Gold adds a weekly live small-group class with your tutor, live mock SAC feedback and live tickets to revision events. Silver suits self-driven students who want structure and resources, and study at their own pace.
What level are the programs designed for?+
Every program is designed to a Raw 40+ standard. For students currently scoring B's and C's, the structure and feedback lift their answers quickly. For students already scoring A's, we show what a Raw 50 answer looks like, in depth of understanding, answering technique and revision.
How small are the classes?+
Units 1/2 classes have around 8 students and Units 3/4 classes around 12, so every student still gets personalised feedback. In each live class, students share their answers and the tutor marks them live. Prefer not to share in front of the group? Send your answer privately to the tutor in the Zoom chat, and the tutor will break it down live without naming you, so you still get the feedback.
What if my child misses a live class?+
Missing the occasional class is fine. Every class is recorded and uploaded to the portal, and questions can be asked anytime on Discord. If the live class times won't suit your schedule, Silver is the better fit. It's designed for self-paced students and still includes the full training portal and Discord support.
How can my child get help outside of classes?+
Gold and Silver students get tutor support in the Novicate Discord, where they can post questions and answers and get personalised feedback from our tutors. It's like having a tutor in your pocket until the final exam.
Is there a VCE Discord I can join?+
Yes. The Novicate VCE Discord is free to join for any VCE student who wants to chat with like-minded students. Tutor support and personalised feedback are for Novicate students, including Gold, Silver, 1-on-1 and Pre-VCE. Read more on our VCE Discord page.
How long do we have access to the training portal?+
Full-year students have access until the end of their VCE exam (or the end of the school year for Units 1/2). Term-by-term students have access until the end of each paid term.
Do you offer 1-on-1 tutoring?+
Yes, for all VCE sciences and maths, plus Pre-VCE for Years 9-10. 1-on-1 doesn't include portal resources, but you can add Silver at 40% off.
How does the free trial work?+
Request a trial on our website. Someone from the Novicate team will contact you by phone or email within 1-2 days to book your child into a live trial class for their subject.
Is it really free? Do I need a card?+
Yes, it's free and no card is needed. There's no obligation to enrol.
Can parents join the trial class?+
Absolutely. Parents are welcome to sit in and see how we teach.
What happens after the trial?+
We'll recommend the program that best fits your child. You can enrol straight away, or take time to decide.
How much do the programs cost?+
Gold starts from $80/week and Silver from $55/week (full year). See the pricing page for every option.
Can I pay in instalments?+
Yes, full-year programs can be paid in 4 monthly payments. A payment plan is a full-year enrolment and can't be cancelled. Contact us and we'll set up a plan that suits your family.
What's your refund policy?+
Gold programs: fully refundable within 2 weeks of your enrolment date. After that, Gold program fees aren't refundable. Silver programs and 1-on-1 tutoring: not refundable. Revision events: not refundable. Full details are in our Terms of Use.
Are there any discounts?+
Yes: full-year programs cost less per week than term-by-term, families enrolling in 2 subjects get 10% off the second and 3 subjects get 15% off the second and third, Silver is 40% off when combined with 1-on-1, and you earn credit for referring friends (see Referrals).
Which subjects do you offer?+
Group programs (Gold & Silver): Biology 1/2, Biology 3/4, Chemistry 1/2, Chemistry 3/4, Psychology 3/4. 1-on-1 tutoring: Physics, Maths Methods & Specialist, and Pre-VCE (Years 9-10). General Maths is available on request.
Why do you focus on sciences?+
Our educators specialise in researching, writing and marking VCE science questions. Focusing lets us go deeper than tutoring companies that spread across every subject.
What is VCE Head Start?+
For strong Year 9-10 students: learn a VCE subject's content 1-on-1 before school teaches it, so class time becomes revision. Find out more.
What are revision events?+
Unit revision days (theory revision in the morning, exam-question practice in the afternoon) and mock exam days (a full exam under real conditions, reviewed the same afternoon).
What's the difference between live and recorded tickets?+
Live tickets join on Zoom on the day. Recorded tickets get the recording and all materials afterwards.
Are revision events included in programs?+
Only in full-year programs. Full-year Gold includes live tickets to every revision event for your subject, and full-year Silver includes the recordings. Term-by-term programs don't include revision events, but tickets can be bought separately.
How long do I have access to event resources?+
Live and recorded ticket holders keep access until the end of the VCE exam period.
Where are events held?+
Online via Zoom. Every event is recorded, so you can rewatch it as many times as you like.
What's included in the Mock Day?+
A full exam under simulated conditions on Zoom, an exam review session after lunch (summary tables and key words for each concept), final exam tips, and a take-home exam answer book. The review is recorded.
Do you offer group discounts?+
Book with friends: 2 people save 10% each, 3 save 20% each, 4 save 40% each.
Do I get a discount if I refer a friend?+
Yes. If a friend enrols in a Gold or Silver program, you get $200 credit for each friend who enrols, with no limit. If a friend buys a revision event ticket, you get $50 credit. Credit can be used towards any future Novicate program or event. Referring before you sign up? Email hey.novicate@gmail.com the program(s) you want, your name and the friends you're signing up with (full name, phone and email for each). Already enrolled? Email us your full name, your program and the friends who've enrolled, and we'll add the credit to your account for future payments.
What if my friend joins the free trial with me?+
If they come to your trial class with you, you both get a free Novicate mock SAC.

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